Shipping policy

At Mongolelement, we strive to provide a seamless and efficient shipping experience for our valued customers. Please review the following information regarding our shipping procedures:

1. Shipping Methods:

  • Most items on our store qualify for free shipping. However, certain large or heavy items may incur shipping charges. The shipping cost for such items will be clearly indicated on the product page.

2. Shipping Carriers:

  • We utilize major shipping carriers such as USPS, FedEx, DHL, Canada Post, and other reputable carriers to ensure reliable and timely deliveries.

3. Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing may take longer during peak seasons or for custom/specialized orders.

4. Shipping Timeframe:

  • For items eligible for free shipping, the estimated delivery time is generally between 7-14 business days, depending on the product, supplier, and destination. Please refer to the product page for specific shipping details.
  • Large or heavy items that do not qualify for free shipping may have longer delivery times. The estimated shipping duration for these items will be provided during the checkout process.

5. Tracking Information:

  • Once your order is processed and shipped, a tracking number will be sent to your provided email address. This enables you to monitor the status and whereabouts of your shipment.

6. International Shipping:

  • We offer international shipping for most products. However, please be aware that customs duties, taxes, or import fees may apply according to your country's regulations. These additional charges are the buyer's responsibility.

7. Shipping Restrictions:

  • Certain items may have shipping restrictions due to legal regulations or logistical constraints. We will make every effort to communicate these limitations on the product page.

8. Shipping Charges for Large/Heavy Items:

  • For large or heavy items that do not qualify for free shipping, the shipping charges will be calculated and displayed during the checkout process. These charges are based on the item's weight, dimensions, and destination.

9. Multiple Item Orders:

  • If your order includes a combination of items eligible for free shipping and items with shipping charges, the shipping costs will be calculated separately and indicated at checkout.

10. Address Accuracy:

  • Please ensure the accuracy of your shipping address to avoid delays or misdeliveries. We will not be responsible for items shipped to an incorrectly provided address.

We aim to provide transparent and efficient shipping services. If you have any further questions or require assistance regarding shipping, please don't hesitate to contact our customer support team.

[Your Store Name] reserves the right to modify or update this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for shopping with us!